At www.germanyvisa.ae, we are committed to protecting the privacy and security of your personal information. We collect your personal information to provide you with better services and products. Personal data are collected and treated in compliance with national laws and local regulations governing personal data processing. This page explains our privacy policies and procedures. Please read it carefully.

Collection of Personal Information

We may gather information from you directly when you visit us in person or when you contact our staff via phone or email and via this website The information we gather is based on how you interact with our website. Our services require the collection of your complete name, mailing address, phone number, email address, passport information, credit card information, and financial information at the time of your request. In the event you subscribe to our mailing list, sign up for our newsletters, enter any of our competitions, or provide us with your information at networking events, we may use your personal data for our legitimate interests to market to you. When you interact with us via live chat on our website or call us on our contact number, this information will be recorded for reference. The data collection may vary based on the interaction you have with us. We maintain the personal data of all our applicants, hence we even collect information of everyone included in a visa package along with you. All records of inquiries, purchases, feedback will be collected and preserved by us.

Use of Personal Information

As a priority, data collected by www.germanyvisa.ae is primarily used to provide, maintain, protect, and improve our current products and services. A product or service you have requested cannot be delivered without it. We also use it to understand and enhance your experience while using our services and products. We use the collected data to improve our service based on customer preferences. Your data will be used to send you invoices, updates, and alerts, and answer your requests, comments, and inquiries. You will also receive marketing information, promotions, and updates about products and services related to the data collected. The data also helps us to comply with our own legal obligations.

Confidentiality of Personal Information

Our business relies on user and client information, and we guard that information carefully. Germanyvisa.ae may share your data with third-party services and companies operating on our behalf following your consent or to complete your transaction, or to provide you with the product or service you have requested. The rules of this policy bind them legally, and they cannot violate the terms agreed upon for the use of clients' personal information. Any personal data we collect will be used by us to comply with legal obligations, so it will be kept secure by us as long as is necessary for that purpose. Once, its purpose is finished, we erase or dispose off the data securely.

Legal Disclosure of Information

In compliance with statutory requirements and as directed by the law, we respond to judicial process and statutory requests. Germanyvisa.ae will release personal information when necessary to comply with the law, enforce and apply terms of service, and other agreements, protect the rights, property, and safety of the company and our customers or users. Exchanging information with other authorities, insurance, and financial advisors, government or legal agencies falls under this category. As required by applicable law or regulation, we may process your personal information without your prior knowledge or consent in order to verify your identity or to prevent, detect, or investigate crimes, including cybercrimes. The information will be used for investigating, protecting, and deterring any fraudulent, unauthorized, or illegal activities.

Non-Personal Information Collection and Usage

Our website collects some information automatically when you visit it. Your device's operating system, Internet Protocol (IP) address, access times, browser type, and language, products you looked at or searched for, page response times, time spent on specific pages, and clickstream data are among the types of information collected. This information is not used to reveal your identity, but to help us improve our website functionality.

Opt-Out Option

Germanyvisa.ae may use a client's or website users' personal information for marketing reasons. Based on the information they submit, users of our website or potential clients may receive news and information about our latest products and services, offers, and newsletters. However, these are optional, and someone who does not wish to receive such marketing resources can opt-out. If you do not want to receive such advertising and marketing pitches from us, we have an ‘opt-out' option on our contact forms and service forms.

Contests and Surveys

Germanyvisa.ae holds contests, polls, and sweepstakes from time to time in which users can win prizes. The data collected through these programmes are solely utilised to distribute rewards and incentives. Because certain contests are organised with the help of third-party service providers, who are responsible for delivering the prizes promised to you in case you win, they may have access to your personal information. In the case that a third party is involved in an event, website visitors and clients will be informed of their participation. You can, however, choose whether or not to share the information by opting out of these programmes.

Secured Transaction

Data security is a priority for us. In order to protect data from unauthorised or unlawful access, as well as accidental loss, deletion, or damage, technical safeguards have been established. Employees involved with data handling have been trained to protect the information from unauthorised or illegal use. In order to ensure the security of your information, we encrypt it and adhere to Industry Data Security Standards. All information you provide to us is stored on secure servers.